Daily Care to Workplace Safety - September 2025
Click here to view our September Newsletter.
IN THIS EDITION:
Daily Care & Maintenance of your Hearing Aids
Industrial Testing
Meet the Telex Team
DAILY CARE & MAINTENANCE OF YOUR HEARING AIDS
Cleaning your Hearing Aids
Wipe your hearing aids with a soft dry cloth or tissue to remove ear wax oil and other debris. If your hearing aids have domes or tips, check for wax and, if visible, gently remove domes and clean with a cloth or tissue. Replace the tip every 3 months. Do not wash. If your hearing aid uses a wax filter, inspect daily and replace when required.
If your hearing aid uses thin tubing, detach the tube from the hearing aid adapter and use the cleaning stick or pipe cleaner provided to rod out any wax or debris.
For custom moulds use a wax pick or brush to clear openings/vents (an old soft bristle toothbrush is fine). If you have larger solid or silicone moulds with flexible tubing, it can be detached from the aid and washed if needed, blow out any excess moisture. If the tube cannot be removed from the hearing aid, contact the office as it may need replacing.
Store Safely
Remove your hearing aids before going to bed and store in their case or dry-aid kit (de-humidifier) to protect them from moisture and dust. For hearing aids with disposable batteries, remember to open the door to save battery life. For rechargeable hearing aids place them in the charger on the designated side. Clean the charging sockets occasionally with a cotton bud and store in a moisture free environment.
Battery Management
Your hearing aid will start beeping when it is low on charge. For disposable batteries, remove from the aid and dispose of as per instructions on packet. Remove sticker and allow it to air for one minute before insertion. Remember to take batteries with you when you are out for long periods of time or go on holiday.
If your hearing aid is rechargeable, it will take 2-3 hours for a full charge (depending on the model). If you forget, 45 minutes should get you out of trouble. If you go on holiday, remember to take the charger. A low voltage adapter, USB charger or power bank can be used for short periods of time.
INDUSTRIAL TESTING
Is your business ready to meet NSW WHS regulations?
To help prevent hearing loss, NSW legislation now requires employers to provide hearing tests for workers exposed to hazardous noise - a baseline test within 3 months of starting, and follow-up tests at least every 2 years. These requirements must be met before 1 January 2026.
Telex can help you stay compliant and protect your staff.
Our qualified practitioners provide efficient on-site employee testing in our mobile sound booth, minimising downtime and keeping your workplace running smoothly. We also offer full workplace noise assessments carried out by our accredited Noise Officer, with detailed reports and practical advice so you can be confident you’re meeting all WHS obligations.
MEET THE TELEX TEAM
Linds Gillespie - Managing Director & Audiometrist
With nearly 30 years of experience, Lindsay continues the Gillespie family’s tradition of trusted care at Telex. Accredited through the Australian Government Department of Health and Ageing, he is committed to ethical, best-practice hearing care. A long-time HAASA member, he has also served on the Ethics Review Committee. Outside work, Lindsay enjoys family time with his children and grandchildren and outdoor life on the family’s hobby farm.
Benjamin Gillespie - Audiometrist & Noise Officer
Ben has been part of Telex Hearing Care for over six years and is accredited through the Australian Government Hearing Services Program. He’s completing his Master of Audiology at Macquarie University and is also a qualified Noise Officer, helping businesses meet their WHS requirements. As the third generation of the Gillespie family at Telex, Ben carries on the tradition of caring, trustworthy service. Outside the clinic, he loves spending time with his wife, working on cars, heading out 4WDriving, and exploring new places.
Andrew Wiggins - Audiometrist
Andrew joined Telex in 2005 and, after relocating from Sydney, has been based at our Gosford office. He finds great reward in helping clients improve their quality of life through hearing solutions and enjoys supporting multiple generations within families. Building long-term relationships is central to his work. Married with three children, Andrew enjoys music, playing bass and guitar, and restoring his 1982 Holden Commodore - a project that keeps him happily busy outside the clinic.
Leila Whalan - Audiometrist & Office Manager
Since joining Telex in 2014, Leila has been a dedicated part of our team, ensuring clients receive the very best care. Her commitment to the profession saw her complete a Diploma of Audiometry, now expanding her role to Audiometrist. She enjoys helping people on their hearing journey while keeping the clinic running smoothly. Outside of work, Leila loves spending time with her family, camping, being outdoors, going for walks, and settling in with a good book.
